Could you please write to our official email () and explain your problem? I don’t recommend this casino! The platform runs smoothly, looks clean, and gives the impression of careful work rather than rushed execution.
Live Casino
Thank you very much for submitting your complaint. At the very least, my deposit is refunded, or a partial goodwill payment is made. Allowed me to register and verify with a UK address and mobile number.
The initial deposit must be wagered at least once before withdrawal. I will mark the complaint as “unresolved” in our system. Since the casino operates without a valid license and doesn’t refer to any ADR service, there is no gaming authority to turn to. I have tried to contact the casino repeatedly but had no success. I would now like to ask Wino Casino for their help in resolving this complaint.
Mobile
Game categories encompass traditional slot machines, progressive jackpot titles, table game variants, and immersive live dealer experiences. The platform features content from Pragmatic Play, Microgaming, Play’n GO, Hacksaw Gaming, and numerous other reputable providers. The mobile interface retains full functionality while optimising navigation for touchscreen devices. Whether you enjoy spinning the reels or placing bets on your favourite sports, you’ll find safe and convenient options trusted across the UK gambling scene. Bonus amount is non-cashable and will be removed from the amount of your withdrawal request. Canadians can process payments via fiat and cryptocurrency options, enjoying a rather low C$20 minimum limit for deposits.
Because, as you probably know, some players claim a casino “won’t pay” simply because they had to wait 48 hours for verification. Wino Casino is a brand-new offshore site launched in early July 2025 by Softon Ltd., a company licensed in Anjouan and known for operating online casinos in various countries. The minimum withdrawal isn’t too low either – players can cash out starting from €100, regardless of the payment method used. I can only recommend you choose casinos by their reviews and ratings in the future to avoid situations like this.
Thank you for your time, and I look forward to your response. You can confirm this by clicking on your complaint resolver’s profile. All communication from us will be through this official complaint thread or the official email addresses provided in your case. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. We are sorry to hear about the issue with your withdrawal and understand your concern.
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All online casinos on this website are licensed and regulated. Its tiered welcome package offers moderate match bonuses and free spins with fair 25× wagering, striking the right balance between generosity and playability. A new, fun and thrilling online casino with a completely insane welcome offer – that’s the best way to describe Wino casino. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
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Frequently Asked Questions
Replied to 83% of negative reviews This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. NineWin Casino provides a safe, licensed, and regulated platform for a trustworthy gaming experience. Casino operates under a Curacao eGaming licence, ensuring a regulated environment while allowing flexibility in crypto payments and high deposit limits.
You’ll find industry heavyweights like Pragmatic Play, Play’n GO, NetEnt, Microgaming and Evolution Gaming under one roof, so every slot demo or live-dealer table feels premium. This final boost is ideal for placing higher-stakes wagers, whether you’re chasing a long-shot payout or scaling up your live-betting action. Wino Casino’s Sports Welcome Package gives punters a series of powerful deposit matches to kickstart their betting journey.
- A decent online casino with excellent opportunities and decent online casino advantages, it works decently, I like working here more and more.
- Resources for loved ones affected by someone’s gambling.
- The minimum withdrawal isn’t too low either – players can cash out starting from €100, regardless of the payment method used.
- Wino does not offer any no deposit bonus at this time.
- A more extreme alternative is self-exclusion, which has the same effect and lasts as long as players wish.
- The player was advised to consider reviews and ratings in future casino selections.
National helpline offering 24/7 confidential support and referrals in the Netherlands. The stated maximum response time is 60 days, though this may be extended in cases involving complex issues. Wino is considered an offshore casino, as it is not regulated by Kansspelautoriteit (KSA) – Netherlands Gambling Authority. Players won’t find clear information about who operates the site in the Netherlands or which licensing authority regulates its gambling activities. The stated wagering requirement is 25x, which makes this offer quite generous. Withdrawals may be denied if the total bet amount is less than the last deposit amount.
- Canadians can process payments via fiat and cryptocurrency options, enjoying a rather low C$20 minimum limit for deposits.
- Sometimes even this little step works quite well.
- For players to flourish in the long run, a support is needed that is easily accessible and accommodating when they meet the players’ requests and questions.
- They close the account for no reason
- You can bet on football, tennis, basketball, MMA, and more — with both pre-match and in-play options available.
The players’ safety is ensured by SSL encryption technology, keeping the winocasino sensitive data of the players fully encrypted and protected. The Casino site has a marvellous and mobile first design with a outstanding selection of casino games. We are gambling enthusiasts that enjoy both UK and non UK casinos and aim to let users know about our experiences and who we recommend. These practices are highly unethical and designed to protect the casino, not the player. If a casino does not enforce its own territorial restrictions or provide clear warnings for max bet violations, it is misleading and unfair to then use those same terms to void player winnings. Copyright © 2025 All Rights Reserved by Topnoaccountcasinos.com
We recommend claiming the bonus only after your account is created and you can successfully login on the website. It supports all mobile devices, streaming games in full HD over a secure HTTPS connection. The game lobby at WinoBet Casino hosts slot games in all varriants, all accessible directly in the browser on any device, from mobile to desktop no need to download any apps. Sign up and login to Wino to receive your bonuses. Casino representatives at the site can be reached via an online live support. Dear player, I’m sorry to hear about your experience.