- On long-distance mister tickets purchased at Pesa tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the tagliando is purchased at the biglietto office.
How do I register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private sezione) To see account movements, apice up cards and obtain receipts for non-transferable cards you Código promocional slot planet must register as a user of the system. To do this, go onesto the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be ed-mailed to you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out via the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Rso have made?
Anyone wishing preciso do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any culmine-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and ticket offices.
- Automatic vertice-up machines at the corriera stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Allee of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, inizio the private sezione of the website, providing you are a registered user.
How much credit can Rso load onto my card?
You can vertice up from �5 preciso per maximum of �300, durante multiples of �5. For on-line operations the maximum apice-up is �100.
How and when do on-line top-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and apice-ups made after h take an supplementare day puro become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Bilancia buono offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.